26 Replies Latest reply: Oct 28, 2013 4:43 AM by Devendra Kumar RSS

    Unable to sign in to CS Extension Builder

    peacea Community Member

      Hi,

       

      I have a monthly subscription to CS Extension Builder 2, but when trying to create a new project there is a problem with signing in. I get the message 'Please log in with your Adobe ID to use Adobe Creative Suite Extension Builder'

       

      The steps are as follows.

       

      1) I click 'Finish' in the screen below.

       

      Step 1.png

       

       

      2) I enter login details in the screen below. Note, I have erased my email address for privacy

       

      step 2.png

       

       

      3) I get the log in error message in the screen below

       

      Step 3.png

       

       

       

      Please help

       

      Thanks

      Adrian