Update: updated rocket firmware to current (version 32) and the problem is identical.
When footage is first loaded with the rocket as the interpretation method, the system gets very unstable, completely unresponsive, and the display flickers. Then it settles down and merely becomes unresponsive (taking 10-30 s to respond to a change in timeline position). This behavior is identical to the previous behavior, I'm just adding details in case it helps.
Completely reinstalled After Effects, no difference.
Swapped all sorts of combination of PCI cards, no luck. I'm starting to appreciate what a VAR does for you.
Does no one have any experience with this? I'm losing hope and under deadline.... does everyone else just pop a red rocket into a case and start work?
In case anyone else ends up here:
It appears the best performance I can get in AE CS6 is about 6 fps at full quality. I think this qualifies as 'working' -- it's only 4 fps when I'm not using the card, and processor load is higher. At least it's stable now.
The fix was: reinstalling AE, reinstalling all Nvidia drivers, and shuffling the cards into different PCI slots. Not sure which made a difference. Also, moderating my expectations about what a red rocket could do in AE -- I've read that recent machines only see a performance gain while rendering, and everyone is turning them off during compositing work.
Spoke too soon. I was testing with old Red footage -- the system still chokes, badly, on anything from a current Epic or Scarlet.
I'm pretty unimpressed with AE in CS6 -- Premiere has performed better, but I'm using it less so maybe I just haven't found the sharp edges.
I would love to hear counter examples: anyone working with a lot of 4k HD footage in AE CS6, with a rocket, on Windows, that's not having a helluva time.
You mean, reduser.net?
The support at Red has been pretty terrible. I haven't gotten any answer from them that made sense... and the card works with RedCine, so as far as they're concerned it works.
I definitely fell through the cracks on this one. Not happy; not even sure where the problem resides, frankly. But it's clear that integration with after effects is pretty crappy. (As I mentioned earlier, it works with Premiere just fine.... or at least, fine-ish.)
I was referring to contacting RED directly, not using their user forum. But, yes, the folks on that forum are great about helping with such things.
If you have problems with how After Effects is working, submit a bug report here:
Yeah, I was actually joking. I stay as far away from Reduser as possible.
I did contact Red directly, they eventually escalated and responded thoroughly, but no one ever found a technical solution. And again, once they found out it was working with Redcine, they said it wasn't their problem.
I think the simple answer is I should've spent the extra money on more processors and not worried about a Red Rocket -- not really what I wanted to hear, but I think that's the reality.
I'm serious about the bug report. If you submit it through the link I gave, it (coincidentally) goes straight to the perosn responsible for testing this functionality in After Effects.