A really simple question but I cant seem to work it out. I have added a file attachment field to a web form but when somebdy uploads a image using this form my client does not get the file. I assumed it would go to his email but this does not seem to be the case? Is there a way that I can direct this files to a location or email account?
Any info would be great
Because of the posibility of big files (up to 100mb) being stored sending those through emails is basiclaly not possible for the most part - they are emails. Even Google Gmail has a top out of 25mb which is bigger then most.
The file is stored agaisnt the case in the system. The file in the workflow mentioned should at least be a link you click through to get the file via the admin. If not you click the case link and get it in there anyway.
Great. thanks for the answer Liam. I will pass the info onto my client