6 Replies Latest reply on Mar 8, 2013 8:31 AM by Curt Y

saving and freezing

anthonyduran1488 Mar 6, 2013 2:39 AM

I'm having trouble saving images as a JPEG. I've never seen this before, but when I scan an image or even create an image and try to save it as a JPEG so it's smaller and easier for others to view Photoshop freezes...kind of. All of the buttons become inaccessible and the image does not save. I can't even close Photoshop until I enter task manager and end it manually.

What am I doing wrong?

1. Re: saving and freezing

charles badland Mar 6, 2013 7:59 AM (in response to anthonyduran1488)

Are you just trying to save as a JPG or are you using Save For Web?
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2. Re: saving and freezing

anthonyduran1488 Mar 6, 2013 11:51 AM (in response to charles badland)

I'm just trying to save a scanned image so I can email it to someone who doest have photoshop.
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3. Re: saving and freezing

kendallplant Mar 7, 2013 11:34 AM (in response to anthonyduran1488)

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.

To help others help you, please read through this article and provide any additional relevant details.
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4. Re: saving and freezing

Curt Y Mar 7, 2013 11:36 AM (in response to anthonyduran1488)

What OS and how much RAM?
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5. Re: saving and freezing

anthonyduran1488 Mar 8, 2013 8:15 AM (in response to Curt Y)

Windows vista, RAM unknown.
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6. Re: saving and freezing

Curt Y Mar 8, 2013 8:31 AM (in response to anthonyduran1488)

In PS click on edit/prefernces/performance. It will list how much RAM and how much allocated to PS.

Also check your hard drive for free space. Should have about 20% freel

What version of PS?
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