Copy link to clipboard
Copied
Flash: NPSWF32_11_6_602_171.dll
Browser: Firefox 19.0
OS: Winxp32 SP3
Latest flash update cause crashes on facebook with firefox, windows xp 32 SP3
Copy link to clipboard
Copied
I'm sorry you're going through this. You might be running into a conflict with our Protected Mode which was introduced in Flash Player 11.4. Please try the troubleshooting steps outlined in this FAQ:
How do I troubleshoot Flash Player's protected mode for Firefox?
In particular, I'd recommend temporarily disabling protected mode (for troubleshooting purposes only) to see if that addresses the issue.
If the crashing continues, please open a new bug report on this issue over at bugbase.adobe.com. The following FAQ will walk you through the information we'll need and instructions for generating a crash log (if applicable):
How do I report a Flash Player crash to Adobe?
Once the bug has been added, please post back with the bug URL or bug number so that others effected can add their comments and votes.