6 Replies Latest reply: Oct 29, 2014 8:56 AM by BreninLlwyd RSS

    InDesign CS 5.5 save error code 0

    grf513

      Trying to save a document in ID 5.5 I get the error message saying: "Cannot save "xxx" under a new name. The file "DBTmp7302-2094074591" is damaged (Error code: 0)". Started a new document and tried to save, same thing.

       

      Resetting preferences doesn't help, neither reinstall. What can I do?

       

      I'm running OSX 10.8.2

        • 1. Re: InDesign CS 5.5 save error code 0
          RaahiV Community Member

          I have the same problem and need to find a solution.

          • 2. Re: InDesign CS 5.5 save error code 0
            Manish-Sharma Adobe Employee

            It seems the InDesign Recovery data has gone bad. Navigate to the below folder.

            Delete the InDesign Recovery folder and then check

             

             

            Windows XP:    C:\Documents and Settings\<USER>\Local Settings\Application Data\Adobe\InDesign\Version 7.5\<Language>\Caches\

            Windows 7:       C:\Users\<USER>\AppData\Local\Adobe\InDesign\Version 7.5\<Language>\Caches\ 

            Macintosh:         Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version 7.5/<Language>/

            • 3. Re: InDesign CS 5.5 save error code 0
              sloomis

              That didn't work for me. Also Photoshop is doing the same thing! It is very, very frustrating to say the least.

               

              I've tried the Mark II file fix, reinstalling, checked fonts, did something someone told me to try from the apple forum using Terminal. Can't find Java preferences to try that remedy.

               

              Hair is getting very gray.

               

              Running 10.8.4 on a new iMac

              Adobe CS 5.5

               

               

              • 4. Re: InDesign CS 5.5 save error code 0
                peteharvey89

                I had the same issue, ... error code:0. Tried the solution above which doesn't work. Found this on nother forum (objectmix.com › Application SupportAdobe ToolsAdobe Indesign) and seems to be the cause of the issue:

                 

                "I got something like - cannot save file error code 1 damaged -

                 

                anyway - I Googled it for a while and didn't get anywhere - then I did some experimenting. Basically, I think your problem is that you are either:

                 

                1. using symbols like "/" in the filename

                2. or doing what I was doing which was trying to save the file in an (accidentally) locked folder. To fix this - right click on the folder and get info - open up sharing and permissions and make sure that your username has full read write access. I also clicked on the settings cog button and applied this setting to everything in the contents of the folder. The folder had somehow corrupted during a network transfer and this is what was making inDesign not play ball.

                 

                IE these situations are actually nothing to do with inDesign. But the app doesn't exactly help you out with a better explanation - you have to hunt for it!

                 

                Hope this helps other lost souls."

                • 5. Re: InDesign CS 5.5 save error code 0
                  grf513 Community Member

                  peteharvey89 wrote:

                   

                  I had the same issue, ... error code:0. Tried the solution above which doesn't work. Found this on nother forum (objectmix.com › Application SupportAdobe ToolsAdobe Indesign) and seems to be the cause of the issue:

                   

                  "I got something like - cannot save file error code 1 damaged -

                   

                  anyway - I Googled it for a while and didn't get anywhere - then I did some experimenting. Basically, I think your problem is that you are either:

                   

                  1. using symbols like "/" in the filename

                  2. or doing what I was doing which was trying to save the file in an (accidentally) locked folder. To fix this - right click on the folder and get info - open up sharing and permissions and make sure that your username has full read write access. I also clicked on the settings cog button and applied this setting to everything in the contents of the folder. The folder had somehow corrupted during a network transfer and this is what was making inDesign not play ball.

                   

                  IE these situations are actually nothing to do with inDesign. But the app doesn't exactly help you out with a better explanation - you have to hunt for it!

                   

                  Hope this helps other lost souls."

                   

                  No:2  was in the end exactly what was my problem. I had a network folder that for some unknow reason had gotten locked. Nothing to do with ID itself but got me some gray hairs trying to fix it in the middle of rush getting material ready to print. This is definitely good think to check if you get this error code.


                  • 6. Re: InDesign CS 5.5 save error code 0
                    BreninLlwyd

                    Thanks for this simple but effective solution! It has helped me save loads of time!!!