5 Replies Latest reply: Mar 8, 2013 4:39 AM by P Spier RSS

    CS6 InDesign does not launch, gives a series of issue messages.

    IdamIndia Community Member

      I faced an issue to launch InDesign when opening an earlier file. Then as a fresh launch also it gives the same errors.

      It finally crashes, sometimes with a message that appears it could recover, by the time one can respond to it, it crashes!

      The sequence of screens is added here, with transliteration.

       

      First Message:

      1.png

      C:\Program Files (x86)\Adobe\Adobe InDesign

      CS6\Required\GROUP.RPLN is either not designed to run on Window

      or it contains an error. Try installing the program again using the

      original installation media or contact your system administrator or the

      software vendor for support.

       

      Second Message (after OK from first message)

      2.png

      Cannot load the EPS PAGE ITEM.RPLN plug-in. It is dependent on the

      GROUP.RPLN plug-in, which failed to load. Please check

      documentation for the GROUP.RPLN plug-in.

       

      Third Message (after OK from second message)

      3.png

      Cannot load the PDF.RPLN plug-in. It is dependent on the EPS PAGE

      ITEM.RPLN plug-in, which failed to load. Please check documentation

      For the EPS PAGE ITEM.RPLN plug-in.

       

      Fourth Message (after OK from third message) | When I was attempting dirct launch of an InDesign file

      4.png

      Do you want to start automatic recovery?

      Click Yes to begin recovery.

      Click No to delete recovery data for all documents.

      Click Cancel to postpone all document recovery until later.

       

      Last "hopeful message" that still crashes! Notice both are in the same image!

      5.png

       

      All help appreciated! Thanks.

        • 1. Re: CS6 InDesign does not launch, gives a series of issue messages.
          P Spier CommunityMVP

          Do I understand correctly that you had a crash, and you get all of these messages when trying to reopen ID? Or does this only happen when you try to open a particular file? If only when trying to open that file, are you opening ID first and using the File menu, or are you double clicking a file in Explorer or Bridge?

           

          At the very least it looks to me like you had a crash and the recovery data for an open file is corrupt. I would try moving the InDesign Recovery folder out of your user profile, or rename it, or just delete everything in it, then try to launch ID normally. If you still get the first two errors, try a System Restore to a point before you started having trouble, but if that also does not work it means the plugin is damaged and you should reinstall.

          • 2. Re: CS6 InDesign does not launch, gives a series of issue messages.
            PrintFusion45 Employee Hosts

            To expand what Peter said already please drag the recovery folder to the desktop. Navigate to the location "C:\Users\username\AppData\Local\Adobe\InDesign\Version 8.0\ and then drag the folder en_US to the desktop. Relaunch InDesign and test for crash. Then re-install if the issue still persists.

            • 3. Re: CS6 InDesign does not launch, gives a series of issue messages.
              IdamIndia Community Member

              Thanks Peter and Shnath for quick response.

              The folder removal did not help. I am now reinstalling after an uninstall of ID.

              I assume that uninstall does not require me to uninstall the entire CS6, just uninstalling ID should be enough?

              Will post back of success/failure.

              • 4. Re: CS6 InDesign does not launch, gives a series of issue messages.
                IdamIndia Community Member

                Finally the world is back on its track:

                ID launched and allowed creating a new file

                ID opened the earlier file without a crash, files opened with its typical messages of colorspace mismatch, font missing, links not having files... sometimes these messages feel good

                 

                Re-installation has got things back. I had some doubts about these, but all works:

                - System was not restared at all during the uninstall and reinstall, magically it also kept track of serial number (so glad I did not have to hunt that out from records!)

                - No earlier windows restore point was required

                 

                I am glad all is OK now, but "what" was the problem? And what made it to occur? Any ways to prevent such thing to happen again?

                 

                Thanks.

                • 5. Re: CS6 InDesign does not launch, gives a series of issue messages.
                  P Spier CommunityMVP

                  You'll probably never know what caused the problem.