Although 90+% of our users can submit FormsCentral forms just fine, some get stuck after hitting "Submit" and see an Adobe error page saying the form cannot connect to the server. We love FormsCentral because our non-profit has limited technical capability ... what should we do or tell the user to do in these cases?
For those users with problems submitting, do you know what browser version and operating system they are using? Does your form contain any file attachment fields? Can you provide a link to your form? If you do not want provide this information in the forum, you can send it as an email using the Actions panel on the right.