Please respond to firstname.lastname@example.org
Could you go to this page and let us know what version of Flash Player is installed?
What happens when you try and view video? Is it all video (cnn.com, youtube, vimeo, etc)? Please try updating your video drivers to see if that makes a difference.
Thank you for sending the Flash Player Version page. I followed all of the instructions and NOW it works just fine. Don’t know what happened as it worked perfectly before.
Many thanks again for the quick fix information