3 Replies Latest reply on Mar 8, 2013 7:52 PM by ItsVest

Error with oil paint can you help

ItsVest Mar 8, 2013 6:05 PM

I'm using Photoshop CS6 on a PC. When I tried to apply the oil pain filter, I got an error message saying "The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check the manufacturer's website for the latest software." Could you let me know on how to fix this? Thank you!

1. Re: Error with oil paint can you help

Chris Cox Mar 8, 2013 6:44 PM (in response to ItsVest)

Do what the error says: check your GPU vendor's website for updated drivers.
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2. Re: Error with oil paint can you help

Curt Y Mar 8, 2013 6:45 PM (in response to ItsVest)

I believe what this is saying is you need to update your video card driver as it is not up to the job. Go to makers website and download.

You might also get some relief if you change the advanced graphics card preferences to Basic. (edit/preferences/performance).

Hope this helps.
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3. Re: Error with oil paint can you help

ItsVest Mar 8, 2013 7:52 PM (in response to Curt Y)

thank
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