2 Replies Latest reply on Mar 9, 2013 11:11 AM by SteveH59

    Codec issue

    SteveH59 Level 1

      Hello

       

      I have a MP4 file that I have saved as a .PREL file but whn I come to open it in Elements 9 (Trial version) I get the following error (please see attached).

       

      prel_file.jpg

       

      Would anyone have a link, please, to the required CODEC?

       

      Thank you.

       

      Steve