3 Replies Latest reply: Aug 27, 2013 3:35 AM by Marco Lodovichi

Error starting Creative Cloud Connection

sbatiz Mar 9, 2013 11:59 AM

I get the following "Error Starting Creative Cloud cookies dir: cannot make folder /users/admin/library/application support/cloudsync/cookies:Permission Denied (error 13)

I have reinstalled the Cloud Connection and get the same error.

Please help.

1. Re: Error starting Creative Cloud Connection

Manish-Sharma Mar 9, 2013 1:03 PM (in response to sbatiz)

Looks like the permission issue on the Application Support folder, because of Creative cloud connection can not save/ create the cookies.
Check the permission and reset it to read and write.

Moving the Discussion to Creative Cloud Connection Forums
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2. Re: Error starting Creative Cloud Connection

sbatiz Mar 9, 2013 9:01 PM (in response to Manish-Sharma)

That didnt fix the problem.
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3. Re: Error starting Creative Cloud Connection

Marco Lodovichi Aug 27, 2013 3:35 AM (in response to sbatiz)

Hi sbatiz,

try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798

I think it could be helpful for you too!

Cheers,
Marco
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