2 Replies Latest reply on Mar 24, 2013 2:07 PM by Stan Jones

    Encore CS6 crashes when I import PSD file as BD Pop-Up Menu


      Hi there,


      I am trying to create a multi-page pop up menu in a Blu-ray project on a mac and also got the Rivergate software BluStreak Tracer (although right now it looks like I might never get to that step).


      I created a single PSD file containing 5 pages and did all the "programming" exactly like this tutorial describes it (and they successfully created a multi page pop up BD with Encore and BluStreak) http://rivergatesoftware.com/tutorial-12tangos-1


      Here is what mine looks like:

      Screen shot 2013-03-10 at 12.52.02 AM.png

      Whenever I import the 3.2MB big PSD file, Encore gets to 50% and then crashes. Unfortunately, I found a post on Creative Cow where someone described a similar issue and was only able to resolve the issue by taking out all the programming tags like # and (+ ) etc. http://forums.creativecow.net/thread/145/864292


      Is there a way around it or is Encore simply too buggy?


      UPDATE: Just out of curiousity I deleted folder by folder and re-imported into Encore. When I deleted #5, #4 and #3, it started working. A shame! It seems Encore can only handle so many pages within one file?? Anyone experiencing this? I am surprised that there don't seem to be a lot of people trying to get a clean multi-page pop-up menu with encore…


      Thanks for any help!