I get this error upon launching PS5: "could not open a scratch file because the file is locked or ou do not have the necessary access privileges. Use the 'properties' command in the Windows Explorer to unlock the file". The applicaiton will not launch.
Supporting information - I recently changed the scratch disk from C drive to D drive (the back up/restore drive). The application wont launch so I cant change it back to the C drive.
- How to I fix this .. from windows explorer how do I find "the file" that the error message refers to?
- Other ways to fix this?
The application wont launch so I cant change it back to the C drive.
Have you tried trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop (and making the appropriate choice in the ensuring dialog)?
Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
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