14 Replies Latest reply on Mar 20, 2013 2:27 AM by Sethgeck0

    Indesign CS6 won't open after Photoshop CS6.

    Sethgeck0

      Indesign was working like a charm, then I had to install Photoshop which installed without error, since then whenever i launch indesign the splash screen comes up and gets as far as "setting up service registry" and then just disapears. It works with other users on the PC and I have tried creating a new profile for the user without any joy.

      The following error is in the event log:

       

      Faulting application name: InDesign.exe, version: 8.0.0.370, time stamp: 0x4f72c3ee

      Faulting module name: BIB.dll, version: 1.2.2.19553, time stamp: 0x4f3a00dc

      Exception code: 0xc0000005

      Fault offset: 0x00001e77

      Faulting process id: 0x1700

      Faulting application start time: 0x01ce1e4d80775ca4

      Faulting application path: C:\Program Files\Adobe\Adobe InDesign CS6\InDesign.exe

      Faulting module path: C:\Program Files\Adobe\Adobe InDesign CS6\BIB.dll

        Report Id: c52dc0b4-8a40-11e2-9d60-848f69f7fb05

       

      Its running on windows 7 64bit.

       

      Any help would be appreciated.