5 Replies Latest reply: Mar 13, 2013 8:27 AM by JessicaD641 RSS

    Problem extracting Acrobat XI setup.exe file - using WinRAR extractor - "Windows cannot find file...

    JessicaD641

      I have downloaded Adobe Acrobat XI from my university download site (so I know it's a legit, safe copy).  When I run the .exe file, even as an administrator, it begins to extract using WinRAR self-extracting archive and stops with a pop-up error:

       

      "Windows cannot find "C:\Users\UserName\AppData\Local\Temp\RarSFX0\Adobe Acrobat XI\setup.exe"

       

      I scanned using Malwarebytes, AVG, Spybot, and ran a \scannow command.  Nothing finds a corrupt file.  Any ideas what could be causing the extractor to not work?

       

      I am running Windows 7 on a 64-bit Dell laptop.