0 Replies Latest reply on Mar 20, 2013 7:36 AM by jrblack.mvrpc

    InDesign crashes on exit

    jrblack.mvrpc

      Windows 7 with a clean reinstall after using the Cleaner Tool. OS & CS5 are updated.

      Faulting application name: InDesign.exe, version: 7.5.3.333, time stamp: 0x4f6b9e72

      Faulting module name: Public.dll, version: 7.5.3.333, time stamp: 0x4f6b9c77

      Exception code: 0xc0000005

      Fault offset: 0x0005a705

      Faulting process id: 0x1424

      Faulting application start time: 0x01ce20f3090da1c2

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\InDesign.exe

      Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\Public.dll

      Report Id: 491b859b-8ce6-11e2-b0bd-782bcbac2ffe

      The crash on exit occurs regardless of the document I have open at the time. It does NOT occur if I close with no document open.

       

      Any ideas?