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1. Re: Bridge won't launch
P Spier Mar 16, 2013 7:12 AM (in response to JWH-NIRC)You should try trashing the Bridge prefs -- that used to work for me.
I think the same Ctrl + Alt + Shift trick on startup of Bridge should work, but you need to be really fast.
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2. Re: Bridge won't launch
JWH-NIRC Mar 16, 2013 6:42 PM (in response to P Spier)I am not sure at what point I should try this. Should I click on "launch bridge" and then do it? And where are the Bridge prefs located?
Sorry for the questions, but this is my first time with this problem.
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3. Re: Bridge won't launch
P Spier Mar 16, 2013 6:51 PM (in response to JWH-NIRC)No, you want to press the three keys immediately after launching the full Bridge (just like using the keys to reset ID prefs). Once you've reset the Bridge prefs this way try launching Mini Bridge again.
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4. Re: Bridge won't launch
JWH-NIRC Mar 16, 2013 10:48 PM (in response to P Spier)Could you tell me which Bridge I should use? Since InDesign is only available in 32-bit, and Illustrator and Photoshop is installed in the 64-bit, I am not sure which one I should be using in InDesign.
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5. Re: Bridge won't launch
P Spier Mar 17, 2013 2:02 AM (in response to JWH-NIRC)Not sure, though it looks like they share the same prefs. Do both?
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6. Re: Bridge won't launch
JWH-NIRC Mar 17, 2013 2:08 AM (in response to P Spier)Actually, neither of them work. There is a slight flash down near the lower right of the screen, but no icion in the popup window. In addition, the Application Manager just runs in circles, too, even after a complete reinstallation of the CS6 Suite.
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7. Re: Bridge won't launch
P Spier Mar 17, 2013 2:15 AM (in response to JWH-NIRC)Are you saying Bridge doesn't launch from it's own .exe file?
Reinstallation does not remove preferences unless you specifically tell the uninstaller to remove them.
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8. Re: Bridge won't launch
JWH-NIRC Mar 17, 2013 6:43 PM (in response to P Spier)Yes, I tried starting Bridge from the EXE file. A flash in the lower task bar of Windows, then nothing. So I have no way of knowing if the Ctrl-Shift-Alt trick worked or not. Is there another way to remove the preferences?
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9. Re: Bridge won't launch
P Spier Mar 17, 2013 10:51 PM (in response to JWH-NIRC)Sounds like Bridge did not launch properly, but it may actually be running in Task Manager. If it is, right-click the Bridge.exe process and "end peocess tree."
There is a way to manually delete the prefs, but I can't remember it, and an hour of searching hasn't brought it up (you can ask inthe Bridge forum) for me, so perhaps just renaming the Bridge CS6 folder in your \<Username>\AppData\Roaming\Adobe\ folder might work.
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10. Re: Bridge won't launch
JWH-NIRC Mar 17, 2013 10:56 PM (in response to P Spier)The Task Manager was the first thing I checked, and the only thing running that I didn't immediately identify is "Adobe LM Service". Nothing under "Processes."
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11. Re: Bridge won't launch
P Spier Mar 17, 2013 10:59 PM (in response to JWH-NIRC)If it's not running you don't need to kill it before renaming the folder.
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12. Re: Bridge won't launch
JWH-NIRC Mar 18, 2013 10:00 PM (in response to P Spier)Could you tell me where the folder with the Bridge prefs is located?
Also, I tried the "run as administrator" option suggested on the page you sent me to, but there is no change.
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13. Re: Bridge won't launch
P Spier Mar 19, 2013 3:13 AM (in response to JWH-NIRC)I think you've got your two threads mixed up here. I'm not able to find the directions I had for manual deletion that told me the name and location of the file, so I suggested above that you rename the entire Bridge CS6 folder in your user profile.
I didn't send you to any other pages, but I did follow one of the other links in the other thread, and saw the suggestion to add a folder called Bridge CS2 in the same location as the CS6 folder. Did you try that?
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14. Re: Bridge won't launch
NIRC Mar 19, 2013 11:08 PM (in response to P Spier)Sorry, but I really don't know what it means to "rename the entire Bridge CS6 folder in your user profile." What is this profile and where is it?
In #1 you told me to trash the Bridge prefs, and then gave a short cut. Since that didn't work, I wanted to do it manually, but don't know where to find it.
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15. Re: Bridge won't launch
P Spier Mar 20, 2013 7:10 AM (in response to NIRC)And because I don't know for sure which file it is, either, I can't tell you where to find it with absolute certainty. But I expect that it is probably a part of your user profile, like the prefs for other Adobe apps. In post #9 I provided most of the path to the folder for you. I don't know where your user accounts are stored, but try C:\Users\<your user name here>\AppData\Roaming\Adobe\. This is most likely a HIDDEN folder so you will need to open Windows Explorer and go to Tools >Folder Options... and select the View tab, then click the radio button to Show Hidden Files, Folders and Drives before you can get to the folder you need.


