Indesign from Design Standard CS6 installed about 2 months ago on a Dell Precision Laptop with 4 Gb Ram Windows XP SP03. No other programs are running. I open Indesign and create a document 4.8" high x 4.7" wide. I insert an object box then place a image that I want to use as a background. I attempt to select the image to fit it proportionally in the box and Indesign crashes...every time. So far I've tried searching the knowledge base, a repair, reset all my preferences, created a completely new document, cleared my recovery files, error checking on my HD...and...cursed and thrown my hands in the air. Nothing helps!! The program worked 2 days ago when I just had to create a 2 page document with mostly text...now I can't get past this beginning point and I have to have this ad completed by first thing Monday morning. I can't contact Adobe because they don't do weekends...even though they charge premium prices for the software...so I need some help please. Any ideas on what to do?
Try a system restore to 2 days ago...
Thanks...Already tried that too. The crash seems repeatable. I open a custom sized document, place a holder box then place an image into the box. I right click to bring up the Fitting menu or try to pick it off the menu and it crashes...every time.
Have you tried with a different image? Maybe there's an issue with the image? Or just try to open a new document and leave the default settings and place your image and see what happens.