4 Replies Latest reply: Mar 18, 2013 8:50 AM by !!Polish!!

Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

!!Polish!! Mar 16, 2013 3:33 PM

Just installed PS Elements 11 from CD. Went to view tutorials. List of tutorials opened, selected a tutorial from list, blank black view screen appeared. No controls appeared for viewing. No start, stop, volume, no controls.

Have I missed something when trying to view a tutorial?

Operating Windows 7 64 bit.

Thanks

!!Polish!!

1. Re: Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

pwillener Mar 16, 2013 11:21 PM (in response to !!Polish!!)

What is your Flash Player version?

What is your web browser?

What is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765
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2. Re: Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

!!Polish!! Mar 17, 2013 11:07 AM (in response to pwillener)
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3. Re: Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

pwillener Mar 17, 2013 11:09 PM (in response to !!Polish!!)

Your reply is empty!
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4. Re: Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

!!Polish!! Mar 18, 2013 8:50 AM (in response to pwillener)

What is your Flash Player version? You have version 11,6,602,180 installed

What is your web browser? Internet Exporer 9

What is your display adapter, device driver version & date? See
http://forums.adobe.com/thread/945765

devmgmt.msc / AMD Radeon HD6530D Graphics / Advanced Micro Devices, Inc. /
10/24/2011 / 8.892.1.1000 /
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