Aside from the horrible crashing issues, Premiere Elements has been pretty good to me over the years (using 7-9). When I purchased 11 in December however, I was surprised to see that the interface I loved had changed dramatically. Everything has been dumbed down, even in Expert mode. It's just really annoying. I have had it for a little over two months now and I've used it maybe 4 times. I spent that time trying to figure it out. It doesn't fit my work flow and honestly, for me, it's unusable. I didn't even think of refund as an option until now but unfortunately, there is a 30 day limit. Is there anyway around that? I don't have money to throw around and I feel like I've wasted 100$ on this program that is just sitting here not being used. Is there something I can do? Please help.
Unfortunately, Adobe only offers a 30-day, money-back guarantee for their software. You might have some luck by contacting Adobe Customer Support (not Technical Support), though I doubt it.
Sorry that PrE 11 is not right for you.
Is there an e-mail address I can get for customer support?