3 Replies Latest reply on Mar 20, 2013 10:06 AM by Doroothy

    can't open youtubes on Mac os x 10.6.8

    Doroothy

      I have downloaded the latest flash player  but can't install it. I have a Mac OS X 10.6.8

        • 1. Re: can't open youtubes on Mac os x 10.6.8
          VikramGaur Adobe Employee

          Hello,

           

          Welcome to Adobe Forums.

           

          What happens when you install, any Error ?

           

          Which processor do you have on your MAC ? (Click on Apple button -> About this MAC)

           

          Thanks,

          Vikram

          • 2. Re: can't open youtubes on Mac os x 10.6.8
            Doroothy Level 1

            The processor is 1.83 GHz Intel Core Duo. When I press on the Flash player icon, it says install . When i click on it, up pops a screen that says :

             

             

            This is an app from the internet. It is on the disk image "install-flash-player-osx-4.dmg". Safari downloaded this disk image on Mar.15, 2013. (however, I just did it again and it said it was downloaded yesterday at 9:27 am from get-adobe.com)

             

            At the bottom of the page , it says show web page    cancel   open. When I press open, a page pops up and at the top ,it says Adobe Flash Player 11.6 Installer. At the bottom of page , it says quit ( in white) and install blacked out.

             

            Now when some one send me a youtube, I can open it if I press quick look but if I press the youtube site, I only get a black screen.

            • 3. Re: can't open youtubes on Mac os x 10.6.8
              Doroothy Level 1

              I don't know what I have done- not anything, but now I am able to open you tubes.