I just got a new Windows 8 computer from an old XP. I had Elements 5, and it was reinstalled along with my canon camera. I know next to nothing about all this and have my brother do it. I have not been able to get my Elements to work like it did on the Windows XP. When I used to plug my camera in, the Elements downloader would open and connect with the camera. Now I cannot get that to happen even though I see the camera in the drop down list. I have tried for a week to get it to get photos from the camera. Instead, another program from the camera gets them. I don't understand anything else, so want the Elements to work like it used to. So I went into the menu and tried many times to click on "Check of Updates" just like my guide said to do. But I can't get the update button to even work. Nothing happens if I click all day on it! So I am stuck. Is this problem with Elements working and not being able to update it have something to do with Windows 8? Will I have to just get it uninstalled? Using the My Pictures to do all this was always too complicated for someone like me!
The update command in PSE 5 never did anything, as far as I know.
Please download the PSE 5.0.2 patch and install that, and see if the problem goes away. If that doesn't work ...
Will I have to just get it uninstalled? Using the My Pictures to do all this was always too complicated for someone like me!
I don't think uninstalling would fix the problem. I think you are going to have to learn a new way of doing things.
I did get the camera to appear in the downloader menu even though it does
not open automatically when camera is turned on. After a couple of steps
and lots of waiting, it did finally ask for the photos. Thank you for the