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Can't install Flash player with Win 8 and Firefox

Community Beginner ,
Mar 17, 2013 Mar 17, 2013

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I am configuring a new machine with Win 8. I am unable to install the Flash player with Firefox after repeated attempts. Error messages include "Only a single instance of application can run." I close the browser, then open Task Manager to shut down any running instances. Can't find any.

Flash does run on IE, however.

I have deleted all temp files, still no help.

I am at my wit's end. Any solution will be appreciated.

Joe Parsons

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LEGEND ,
Mar 17, 2013 Mar 17, 2013

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Download and run the offline installer from helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

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Community Beginner ,
Mar 21, 2013 Mar 21, 2013

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Thank you for the response--but that link does not work. I get a 404

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Adobe Employee ,
Mar 21, 2013 Mar 21, 2013

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