1 Reply Latest reply on Mar 17, 2013 11:13 AM by c.pfaffenbichler

    Spinning Ball on selecting any tool


      CS6 crashes on selecting any tool. It displays a spinning ball and can only be force quit. It developed this fault spontaneously. Wher should I start searching? I repaired permissions, cleaned up the whole system, uninstalled and reinstalled Photoshop, nothing helps.

      Macpro, Mountain Lion.

        • 1. Re: Spinning Ball on selecting any tool
          c.pfaffenbichler Level 9


          Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?