7 Replies Latest reply on Mar 26, 2013 3:46 PM by Chris Cox
      • 1. Re: Every time I try to apply a filter of liquify etc program crashes why?
        kendallplant Adobe Employee

        Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.

         

        You have not provided enough information in your original post: to help others help you, please read through this article and provide any additional relevant details.

        • 2. Re: Every time I try to apply a filter of liquify etc program crashes why?
          Curt Y Level 7

          What OS? Computer specs?  Have you updated your video driver?  CS6 puts a lot of strain on GPU.  Perhpas put it in basic mode.

          • 3. Re: Every time I try to apply a filter of liquify etc program crashes why?
            john worthington Adobe Employee

            Without any more problem details, I would check to be sure you have the latest video card driver.

            • 4. Re: Every time I try to apply a filter of liquify etc program crashes why?
              starrynumber1

              ok CS6 photoshop has crashed again whilst trying to use liquify. I tested it out in CS5 and it doesn't crash this version. This is the adobe crash report:

               

              Process:         AdobeCrashDaemon [420]

              Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon

              Identifier:      AdobeCrashDaemon

              Version:         ??? (???)

              Code Type:       X86-64 (Native)

              Parent Process:  launchd [1]

               

               

              Date/Time:       2013-03-23 16:38:54.055 +0000

              OS Version:      Mac OS X 10.6.8 (10K549)

              Report Version:  6

               

               

              Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

              Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

              Crashed Thread:  0  Dispatch queue: com.apple.main-thread

               

               

              Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

              0   com.apple.CoreFoundation                0x00007fff81f00c00 CFArrayGetCount + 80

              1   com.adobe.AdobeCrashDaemon              0x0000000100003f65 -[MyDaemon getCGWindowListCopyWindowInfo] + 73

              2   com.adobe.AdobeCrashDaemon              0x000000010000399c -[MyDaemon GetCrashWindowId] + 40

              3   com.adobe.AdobeCrashDaemon              0x00000001000046fc -[MyDaemon waitForCrash] + 714

              4   com.adobe.AdobeCrashDaemon              0x0000000100001987 main + 56

              5   com.adobe.AdobeCrashDaemon              0x00000001000017a2 _start + 224

              6   com.adobe.AdobeCrashDaemon              0x00000001000016c1 start + 33

               

               

              Thread 0 crashed with X86 Thread State (64-bit):

                rax: 0x0000000000000400  rbx: 0x0000000000000000  rcx: 0x00007fff89c95d7a  rdx: 0x0000000000000012

                rdi: 0x0000000000000000  rsi: 0x00007fff820259dc  rbp: 0x00007fff5fbff200  rsp: 0x00007fff5fbff1f0

                 r8: 0x0000000000000e03   r9: 0x0000000000000000  r10: 0x00007fff81f13080  r11: 0x00007fff81f4ae40

                r12: 0x00007fff82130138  r13: 0x00000001001099e0  r14: 0x0000000000000000  r15: 0x0000000000000000

                rip: 0x00007fff81f00c00  rfl: 0x0000000000010287  cr2: 0x0000000000000000

               

               

              Binary Images:

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                  0x7fff87770000 -     0x7fff87831fef  com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync

                  0x7fff8795b000 -     0x7fff8795bff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

                  0x7fff880f9000 -     0x7fff8811afff  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib

                  0x7fff88abb000 -     0x7fff88b8ffe7  com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork

                  0x7fff88b90000 -     0x7fff88bc1fff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

                  0x7fff88be7000 -     0x7fff88c30fef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

                  0x7fff88c31000 -     0x7fff88c3fff7  libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib

                  0x7fff890b5000 -     0x7fff890effff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib

                  0x7fff891f0000 -     0x7fff8926dfef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib

                  0x7fff89aa1000 -     0x7fff89ae9ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib

                  0x7fff89aea000 -     0x7fff89b7afff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit

                  0x7fff89b7b000 -     0x7fff89c1bfff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices

                  0x7fff89c1c000 -     0x7fff89c6bff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer

                  0x7fff89c6c000 -     0x7fff89c6cff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

                  0x7fff89c6d000 -     0x7fff89c94ff7  libJPEG.dylib ??? (???) <472D4A31-C1F3-57FD-6453-6621C48B95BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib

                  0x7fff89c95000 -     0x7fff89e56fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

                  0x7fff89e57000 -     0x7fff89e69fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib

                  0x7fff8a3ec000 -     0x7fff8a675ff7  com.apple.security 6.1.2 (55002) <772E1B13-8271-02F8-B1FE-023592A7AED7> /System/Library/Frameworks/Security.framework/Versions/A/Security

                  0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

               

              Msny thanks

              • 5. Re: Every time I try to apply a filter of liquify etc program crashes why?
                starrynumber1 Level 1

                I've checked and all updates seem to be done.  Not sure how to check the video driver?

                Do you need any other details?

                • 6. Re: Every time I try to apply a filter of liquify etc program crashes why?
                  john worthington Adobe Employee

                  Please try turning off Use Graphics Processor in the Performance Preferences Panel. This will make Liquify avoid all GPU use and instead only use the CPU. See if you still get the crash.

                   

                  Please submit the Adobe Crash reports and send me the email you used to submit them so I can identify them. We have tools to dissect these reports to help diagnose the problem.

                   

                  Send your crash report email address to me at: jworthin at adobe dot com. Thanks.

                  • 7. Re: Every time I try to apply a filter of liquify etc program crashes why?
                    Level 7

                    That is not the Adobe crash report. That report is about the Crash monitoring daemon crashing due to missing files or an OS bug (hard to tell what is happening there).