3 Replies Latest reply on Apr 18, 2013 12:35 PM by John T Smith

    APPCRASH disaster


      Yesterday afternoon my Premiere Project - about 5 minutes after fully loading all the relevant files and materials for a film that is now about 85 minutes long - suddenly kept going blank, announcing that it has encountered an error and offering me the choice of checking the internet for a solution.  Today it starts doing that the moment the file has completed loading.  Regardless of whether I choose thecking the internet or not, it then immediately closes.   If I click the downward arrow for more info it produces a list of problems starting with APPCRASH.  This is a major problem for me as you can imagine!  Any ideas on what I should do next?