MEDIA OFFLINE IN MY MONTORS
mconnell61 Mar 19, 2013 5:32 PMHello,
I am trying to get some tech support help for an issue I am having with a CS3 Premiere Pro project that involves Media Offline showing in my monitors. I have been editing this project for a while now using Windows Vista Home Premium OS on a Dell XPS 420 computer but recently I ran into major problems with rendering and other things like constant unknown error compiling messages and frequent abrupt shut downs of Premiere Pro while I was editing. So I changed my operating system to Windows 7, reinstalled all CS3 programs, reinstalled all the drivers for my sound card, graphics card (ATI Radeon HD 2600 XT), etc...
I then opened up my ppr project file I saw that the entire project is visible in the timeline but the program monitor and my 2 external viewing monitors have a red screen that says Media Offline? I tried rendering a segment and playing it but I still see Media Offline in the monitors? I can see that the footage does render and play but I cannot see it in my monitors? I know the footage is not offline because I can see each shot in the timeline, and when I double click on a shot it does show up in the source monitor where it can be played and also viewed just fine in the 2 external monitors? When I try to play that same clip where it is edited in the timeline I see Media Offline?
I have done some research on the Media Offline subject using the Adobe knowledge base and I have tried everything I have learned with no success. I tried selecting the entire project and the right clicking and clicking the enable feature off and on but that did not work. It does bring the project back into my monitors but the framing is off showing 2/3 of one frame and 1/3 of an adjacent frame? It also flickers in and out if I play it. I then click on undo and I am back with the same problem of all my monitors showing Media Offline.
I also tried the suggested method of selecting the entire project and then moving it slightly and undoing the move but received the same outcome as clicking on and off the enable feature. I also have made certain that all of my drive letters are the same as they were with the previous OS.
I have 7GB of RAM and 1TB of available storage space so those issues seem to not be factors.
Is it possible that my ATI Radeon HD 2600 XT video card is just not good enough to work with the newer Windows 7 OS to display playback of the timeline footage?
Why am I able to see the edited footage in the timeline but can only see Media Offline in my program monitor and 2 external viewing monitors? The project is there, I just cannot see it when I play it? How can I fix this problem of not being able to see my footage in my monitors?
Any help with this problem by anyone would be greatly appreciated.
Thanks,
Michael


