1 Reply Latest reply on Mar 19, 2013 11:07 PM by pwillener

    Flashplayer update crashes during install.

    Rusty_H

      I am trying to update Flashplayer on Dell PCs using the following OSs & Browsers.

      XP Prefessional, XP Home & Windows 7

      IE8 ver 8.0.6001.17802

      IE9 ver 9.0.8112.16421

      Firefox 19.0.2

      After downloading the exe file for Flashplayer ver 11.6.602.180

      Upon clicking on file downloaded, the installation begins then an error box pops up with

       

      An error has occurred in the script on this page.

       

      Line: 1

      Char: 16104

      Error: Object expected

      Code: 0

      URL: http://127.0.0.1:2156/app/_js/adobe.js

       

      Do you want to continue running scripts on this page?

          Yes No

       

      Then no matter what I do, it pops up with the second error box with

       

      An error has occurred in the script on this page.

       

      Line: 1

      Char: 19197

      Error: Object expected

      Code: 0

      URL: http://127.0.0.1:2156/app/_js/adobe.js

       

      Do you want to continue running scripts on this page?

          Yes No

       

      This has been going on for almost a year now & I am surprised Adobe has not fixed it yet.

      I cant remember how I got around this for the last few updates, but this is very time consumming and because I tried unistalling Flashplayer & this error continuing to happen, I now have no Flashplayer.

      Is there anyone that can suggest an alternative to Flashplayer?

      Kind Regards, Rusty