0 Replies Latest reply: Mar 19, 2013 4:45 AM by mattdodgson RSS

    InDesign CS6 crashes on startup

    mattdodgson

      Hi,

       

      I'm a technician at a college and we have an issue with opening Indesign CS6 on our Windows 7 PC's. When the splash screen starts up, it comes up with "starting up panels" and then the program crashes and "stops working". When I log in as an Administrator account, Indesign opens fine. But a regular account will not.

      We have tried setting permissions for all accounts on the Adobe folder etc. I have also tried using an old CS5 file of "CSXS.apln" and replacing it with the CS6 one.. no good.

      We have been searching these forums for a long time and can't find an answer! Any suggestions?

       

      Thanks