4 Replies Latest reply on Mar 19, 2013 12:49 PM by Donald Roberts FH Branched from an earlier discussion.

    Is the Adobe ID I use when entering my serial number tied to my software?

    Donald Roberts FH Level 1

      Related to the Adobe account it asks to login with, is this account tied to the installed product long term?  I ask because I do not want to embed my own ID and be forced to eternally support the machine every time it needs work.  I need to be able to set this up so anyone in our I.S. department can support the software, patch, etc.

       

      I tried asking this of the chat support group but after hours and two transferred sessions, I ran out of time yesterday.  It sounds like you know what you're talking about, so I am hopeful that this is a better route to a real answer.