13 Replies Latest reply: Apr 1, 2013 12:39 PM by krazykat10 RSS

    Install and setup problem with Acrobat XI pro

    krazykat10 Community Member

      I have downloaded the Acrobat XI Pro trial program, with no error messages. When I clisk on "setup.exe" the following error message appears, see screen shot :

      "This patch package could not be opened. Verify that the patch package exixts and that you can access it, or contact the application vendor to verify that this is a valid Windose Installer patch package"

       

      Setup error message(031913).jpg

      How do I get setup to start?