1 Reply Latest reply: Mar 22, 2013 12:07 AM by Andromeda14 RSS

    unsupported Resolution


      I added from my computer to my cell phone San Disk, and about 95 % of them open with no problem, but when I try to open others from the same batch. I get a message "Unsupported Resolution". How do I fix this ... help

        • 1. Re: unsupported Resolution
          Andromeda14 Community Member

          Open all such images in Editor. Under File menu, select 'Process multiple files' option. Once done you are preseneted with this dialog:




          Check out the resolution of any image which is supported on your mobile phone. Enter similar value in width/height field and click on 'Ok'.

          Please revert it issue still exists.