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1. Re: How to download the complete library presets in Encore cs6?
Please post a screenshot of what your Adobe Encore CS6 folder looks like after you extracted the file. You should have new Library, Template and Styles folders. Like this:
Jeff
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2. Re: How to download the complete library presets in Encore cs6?
There are TWO links for missing Content... PPro & Encore basic and Encore extra
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
Encore additional http://helpx.adobe.com/encore/using/download-library-content.html
Did you do both downloads and installs?
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3. Re: How to download the complete library presets in Encore cs6?
Based on his other post (where he is responding to John's second link), I believe the second download is not being extracted to the library location.
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4. Re: How to download the complete library presets in Encore cs6?
Stan,
Thank you, I was able to get help from a wonderful Adobe customer service man who walked me through the process.
Thank you again
Veronique
