1 Reply Latest reply on Mar 21, 2013 7:29 AM by sjpt

    fulfillment server blocked

    pilgrim123

      We receive following error when launch <book>.ACSM file:

      Connection Error Detected, Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet. Our ISP is LondonGrid for Learning - will need details of URL/port etc - to submit unblock request. Please could you provide?

      Thanks

      Progress64

        • 1. Re: fulfillment server blocked
          sjpt Level 4

          From quick experiments, for me it was 2.16.226.70:443  (no name for that ip address)

           

          However, that IP address is owned by Akami, not Adobe, so I don't know how consistent that address would be.

          At least I am UK, so it may use the same Akami route to Adobe as you need.

           

          All I can suggest is to get that unblocked and see if it helps.