What does it show for the security restrictions when you select: File > Properties > Security
It's hard to say why this is happening without seeing the document. There are a number of possibilities
Also, what is the name and version of your PDF software?
Thanks for answering.
It says PASSWORD SECURITY
Then there is a list of document restrictions. The only one allowed is Printing everything else is disallowed.
My pdf software is the latest Acrobat reader version XI
Thanks for your interest.
I spoke to the company that sent me the certificate and they had no idea why it wouldn't print. So they sent me a hard copy in the post which arrived today so we can go to France tomorrow and be legal!!
Still it is annoying not to know why this happenend.
I'm having the same issue... Security preferecnes are set to allow printing but all I get is a blank page. I seem to remember some sort of work around on Mac's that involved saving a copy. FYI I'm using acrobat 9.5.2
You said there are a number of possibilities... can you give a couple options for me to try?