2 Replies Latest reply on Mar 22, 2013 5:26 AM by Martinus80

    Lost account

    Martinus80

      I have several e-books (epub) but since a computer crash without backup, my Adobe account is not longer available and I lost my password.

      When I start a new downloaded Digital Editions and set a new account, al my books appear on the screen, but I cannot read them for they belong to my first account (which is lost since the crash.)

      What can I do with this account problem?

       

      Thanks in advance for your solution.

      Martin Jansen

      Lochem, The Netherlands

        • 1. Re: Lost account
          sjpt Level 4

          If you know the old account name, you can go to the Adobe website and get a new password.

          If you don't know the name either then I am afraid you are probably stuck.

          • 2. Re: Lost account
            Martinus80 Level 1

            Hi SJPT,

            Thank you for your advice.

            After a couple of hours(!) thinking about, I did remember

            my former accountname (e-mailaddress) of four years ago.

            So lucky me!

            Digital Editions? It's now all working again and excellent.

            Thank you once more.

            All the best to you from

             

            Martin Jansen

            Lochem - The Netherlands