2 Replies Latest reply: Mar 21, 2013 12:00 PM by Kartikay_Sharma RSS

    Cannot install - aam protocol unrecognized

    ejthomas95746 Community Member

      I installed Fb from CC some months back, and now I want to download Dw and I log into CC and click 'Apps' but when I click the 'download' link under Dw, I get this message in FireFox:

       

      "Firefox doesn't know how to open this address, because the protocol (aam) isn't associated with any program."

       

      I also cannot locate AAM as having ever been installed on this computer, but then shouldn't clicking 'download' install it for me?

       

      I tried this from IE 9 as well and it give me a 404 not found error.

       

      I searched everywhere and watched the installation demo, but there are no answers for me. Please help.

       

      Thanks.

       

      Erik