0 Replies Latest reply on Nov 7, 2007 5:52 AM by Kathy_OCNC

    Accounts Getting Locked

    Kathy_OCNC Level 1
      We connect to our web server with FTP and Contribute connections generally work well. However, when users are using Contribute for over an hour, the FTP account sometimes gets locked. Then it seems to unlock itself after a period of time and the user can use Contribute again. Our ISP says they don't have a timeout set for how long a user can be logged in. Has anyone else experienced this or have suggestions about how I can figure out what's going on?

      Thanks,
      Kathy