Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop Elements forum, where you'll get more specialized help.
Icant download it from the disc although elements12 trial downloads ok
Can you explain more about your problem, what won't 'download from disc'? What are you trying to do?
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Downloading Photoshop Elements 10 I removed the programme by mistake, but when I try to download it again I put the disc in and it goes through all the download instructions until the end then it starts to remove the download the Serial No is correct .
After I tried several times to download it same result every time I tried Elements 12 try out and this worked.
Does this mean I have to buy 12 so I can use Elements