5 Replies Latest reply: Mar 24, 2013 6:35 AM by palurie RSS

    Color Picker in FW 5.1 completely broken in 10.8x

    palurie Community Member

      I am so frustrated.  Having had to update to 10.8 with a new 15" retina MBP, I am unable to use the built in Color Picker or Eye Dropper.

       

      Instead of sampling the color under the dropper, I mostly get GREY, but if I move the eyedropper, it seems to pick up fragements of the color I am looking for, but wildly distant from the target point.

       

      Also, clicking on the color box, to view the HexCode also doesn't work; in fact it changes the hex code to GREY.

       

      Has anyone found a workaround?  I have read about the color shifts.... they are almost welcome, compared to total disfunction.

       

      FireWorks was my main & favorite application since the Macromedia days... I am wondering what to do/

       

      Suggestions?

       

      Thanks

      Peter

        • 1. Re: Color Picker in FW 5.1 completely broken in 10.8x
          palurie Community Member

          I also have tried various colour dropper/picker Apps... when they pick up a color (some don't) they color has also shifted, which is what other people have reported.

           

          So it seems that 10.8 has really destroyed any color sampling, at least for Fireworks...

           

          Peter

          • 2. Re: Color Picker in FW 5.1 completely broken in 10.8x
            groove25 Community Member

            Have you tried the MacOS Color Picker (accessed by clicking on the spectral circle icon within the FW color picker)?

             

            accessing MacOS color picker.png

            • 3. Re: Color Picker in FW 5.1 completely broken in 10.8x
              palurie Community Member

              Thanks Groove!

               

              My issue is picking up colors and matching them.

               

              For example: I originally chose a blue shade #3366CC, in the squares. But when I use the manifying glass within that tool, the tool gives a different reading: #264EC0...

               

              So, I cannot trust:

              1. the color tool, even buried in the MacOS Color Picker (wrong shades, not matching)
              2. the eyedropper tool within the color box which always worked correctlt (at least until 10.6, and I think in 10.7), but now defaults to GREY every time I hover over a color...

               

              This is a mess, and no incentive to upgrade.  In fact, I need to find another program, since the FW team seems to be ignoring this issue, which has been known and discussed for nearly a year...

               

              What a pity.

              • 4. Re: Color Picker in FW 5.1 completely broken in 10.8x
                groove25 Community Member

                Yeah, I was only suggesting the MacOS Color Picker as an alternative to grey. Being native to the OS, I figured it could bypass the retina display issues you may be experiencing. But then there are the integration issues with Fireworks, which lead to color shifts…

                 

                I don't have a retina display, so I don't have firsthand experience with this. Are there any system preferences that might help you in working with Fireworks? For example, the following article suggests that specific applications can be opened in "Low Resolution mode", which may help with visual issues: http://support.apple.com/kb/ht5266.

                • 5. Re: Color Picker in FW 5.1 completely broken in 10.8x
                  palurie Community Member

                  Thanks yet again...  it seems that FiewWorks 5.1 only opens in Low-Res mode (It is check "on" and greyed out.)

                   

                  The issue with the magnifying glass/color picker is almost as if it finds a color pixel, but there is a large grey grid around it, which is larger than the color, and unless you hit the color pixel exactly, you just get grey...

                   

                  Does this make any sense?