18 Replies Latest reply on Apr 3, 2013 2:29 AM by Jonathan Ferman

    Adobe Exchange Panel has a virus...according to symantec endpoint.

    mega-pixels@live.com Level 1

      I was trying to down load adobe excange panel from the adobe application Manager and this is what I got in return: 1. A high risk notification from the symantec endpoint cloud scanner. and then the email below. I tried to notify your company directly but found nobody reachable. But thought you would like to Know your program seemed compromised or your platform is being used install a virus some how. Or norton is reporting an innocent act by you wrongly.

      what ever the case is:

      Here is a copy of the e-mail I got from symatec.

       

      From symantec:

      • High-Risk Incident Detected

      Add to contacts

      1:02 AM

       

      Picture of Symantec.cloud Alerts [alerts@spn.com]
       

      From:Symantec.cloud Alerts [alerts@spn.com] (alerts@spn.com)
      Sent:Sat 3/23/13 1:02 AM
      To: mega-pixels@live.com
      Parts of this message have been blocked for your safety.
      A high-risk incident was detected on system  on 3/23/2013 12:57:55 AM Central Standard Time.

      Threat Name
      Suspicious.Cloud.7.F

      Threat Type
      Heuristic Virus

      File Name
      c:\program files (x86)\common files\adobe\installers\adobetemp\{41a12ffc-89e9-4743-a51e-00975ca31f40}\_451_c7fde7339cd2 ec874e182b441a0d7786

      Action Required
      Resolved - No Action Required

       
      Contact method: Default Email Contact Method.
      Click here to change your contact method.

      Ref# 400039
      Copyright © 2013 Symantec Corporation. All Rights Reserved.

       


      ______________________________________________________________________
      This email has been scanned by the Symantec Email Security.cloud service.
      For more information please visit http://www.symanteccloud.com
      ______________________________________________________________________