3 Replies Latest reply: Mar 23, 2013 9:51 PM by kglad RSS

    Using 'Design Standard' serial number with 'Master Collection' download.


      Hey, i was trying to download design standard, but couldnt find it with the download assistant.

      The only thing i could see that was a 'collection' was the master collection.

      So i asked someone on Adobe live chat wether i could just download master collection then input my design standard serial, and they seemed to think it would work.

      When i enter the serial i get the following message:


      "We are unable to validate this serial number for CS6 Master Collection. Please contact customer support."


      not really sure what to do, will i need to downlaod design standard instead?