2 Replies Latest reply: Mar 24, 2013 2:53 PM by twriterext RSS

    Hyperlink doesn't work when converted to PDF

    twriterext Community Member

      I have InDesign CS3 (v. 5.0.4) installed on a Dell Latitude E6520 with Win 7 Pro SP 1, 64 bit, i5 processor and 8 GB RAM.

       

      I use InDesign to create a newsletter, and normally I have no problems when I insert a hyperlink into the InDesign document and then Export the InDesign document to a PDF.  Normally, the links work in the PDF.

       

      However, I have encountered a problem with this link:

       

      http://appft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&u=%2Fnetahtml%2FPTO%2Fse arch-adv.html&r=14&p=1&f=G&l=50&d=PG01&S1=%2820130321.PD.+AND+Google.AS.%29%mtsegdgt&OS=PD /20130321+AND+AN/Google&RS=%28PD/20130321+AND+AN/Google

       

      It does not work in the PDF, whether I use the New Hyperlink Destination/New Hyperlink feature, or just use the URL.  I get the same error whether I open the document in Acrobat 8 Pro or Reader XI:

       

      Error #2406

      Error: Process terminated abnormally. Document may be truncated.

       

      If I use the Go To Destination feature in InDesign, the links works.

       

      Can anyone tell me what needs to be done to make this link work in the PDF?

        • 1. Re: Hyperlink doesn't work when converted to PDF
          Peter Spier ACP/MVPs

          Is that link supposed to go to a single hit? When I copy it into the address field of my browser it takes me to the patent office and dumps me on page 14 of 217 from a search query. Perhaps that's the problem?

          • 2. Re: Hyperlink doesn't work when converted to PDF
            twriterext Community Member

            ". . . it takes me to the patent office and dumps me on page 14 of 217 from a search query. Perhaps that's the problem?"

             

            I did not realize that was happening, and yes, that is the problem.  I connected to the Patent Office home page and, after some experimentation, figured out how to obtain access to just the one patent application (after the 2 lines of Patent Office title and 4 lines of buttons, there is a line that says "1 of 1").

             

            The link for that web page works in the PDF.

             

            Thanks for your help.