10 Replies Latest reply: Mar 27, 2013 7:12 PM by Stan Jones RSS

    The best way to give DVD file to a client to burn?

    CaroVideo Community Member

      Hi,

       

      My client wants me to give them a "master" so they can burn multiple DVDs using something like Nero.

       

      I'm a little confused about the best way to do this - do I make a DVD image or folder? Can I send them all the files using a transfer service like YouSendIt? Or should I burn this image or folder to a DVD?

       

      Thanks

      Carolyn

        • 1. Re: The best way to give DVD file to a client to burn?
          JSS1138 Community Member

          Create an Image (.iso) file and send it via your preferred file transfer service.  I like both Dropbox and Depositfiles.

          • 2. Re: The best way to give DVD file to a client to burn?
            SAFEHARBOR11 Community Member

            As Jim said, .iso works well, or just give client a finished DVD and they can make copies of it, it is not protected.

             

            Thanks

             

            Jeff Pulera

            • 3. Re: The best way to give DVD file to a client to burn?
              the_wine_snob CommunityMVP

              Carolyn,

               

              As Jim says, the ISO would be the first choice. Most authoring/burning programs can handle them just fine.

               

              However, if their software has any problem with the ISO, then using Jeff's method should work. If they hesitate, you could also Burn to Folder, which will create a VIDEO_TS folder, with IFO, BUP and VOB files inside, just like on the DVD-Video disc. One could then send that folder to the client. Jim mentions two good large file handling services, and i will add YouSendIt to that list. It's never failed me, and for some monster files.

               

              Good luck,

               

              Hunt

              • 4. Re: The best way to give DVD file to a client to burn?
                CaroVideo Community Member

                I'm a little confused about creating the ISO method. Is that when you build using DDP image and it creates a folder with .DAT files?

                This is becoming more critical as the first DVDs that I burned got smashed in the post. Now I can't burn a DVD that starts at the menu when launched in the computer - even though the menu is set at first play. (I've got a separate post about this problem.)

                 

                As for sending, I use Yousendit - but the DDP image folder is over 3 GB and Yousendit only handles 2 GB. Or am I missing something?

                • 5. Re: The best way to give DVD file to a client to burn?
                  the_wine_snob CommunityMVP

                  In Encore, the operation to create an ISO is Burn to Image (do not think that the syntax has changed). This will yield what is basically a ZIP-type archive file, which will have the VIDEO_TS folder, with the IFO, BUP and VOB files, but everything will be "wrapped" in the ISO container. Most authoring/burning programs can handle that ISO, and basically extract that VIDEO_TS folder and its files, for the physical burning to disc. I really like having the one, self-contained file, the ISO, and it is usually less confusing to hand off to a client - provided that their software can handle it. If there ARE issues, then Burn to Folder would be my second choice.

                   

                  Good luck,

                   

                  Hunt

                  • 6. Re: The best way to give DVD file to a client to burn?
                    SAFEHARBOR11 Community Member

                    Important to note if using burn to FOLDER - when burning the resulting VIDEO_TS folder to a disc in any burning software, you MUST burn as "DVD Video" and NOT as "DVD Data", so that the DVD is properly formatted to be recognized by set-top DVD players. A computer may play a DVD burned as data, but a DVD player will not recognize it, so TEST the resulting DVD on an actual player and not a computer to be sure before making more copies.

                     

                    But .iso is the simplest really

                     

                    Thanks

                     

                    Jeff Pulera

                    Safe Harbor Computers

                    • 7. Re: The best way to give DVD file to a client to burn?
                      the_wine_snob CommunityMVP

                      Good point Jeff.

                       

                      Some authoring/burning utilities do allow for DVD-Data, and that will NOT be what Carolyn's client wants. They will want a DVD-Video.

                       

                      Do we know the software that the client will be usings? It might be helpful, so that Carolyn can help them out, should they get stuck on their end.

                       

                      Thanks,

                       

                      Hunt

                      • 8. Re: The best way to give DVD file to a client to burn?
                        CaroVideo Community Member

                        My client is talking about using Nero.

                         

                        I'm confused about which option ISO/burn to image is.

                         

                        In the build mode, I have four options:

                         

                        DVD disc

                        DVD folder

                        DVD Image - which I thought needed special tape hardware to use

                        DDP Image - which I thought created files that could be FTPed. They are very big, however.

                         

                        Thanks. I am so grateful for the help you people are giving me. This forum is so wonderful.

                         

                        - Carolyn

                        • 9. Re: The best way to give DVD file to a client to burn?
                          the_wine_snob CommunityMVP

                          "DVD Image" is what you want. That creates the ISO file, and Nero (most later versions), should have zero issues Burning that to a DVD-Video.

                           

                          As Jeff mentions, they do not want a DVD-Data disc, but should already know that, and will just let Nero handle the ISO, as it should.

                           

                          Good luck,

                           

                          Hunt

                          • 10. Re: The best way to give DVD file to a client to burn?
                            Stan Jones CommunityMVP

                            I'm confused about which option ISO/burn to image is.

                             

                            In the build mode, I have four options:

                             

                            DVD disc

                            DVD folder

                            DVD Image - which I thought needed special tape hardware to use

                            DDP Image - which I thought created files that could be FTPed. They are very big, however.

                            As noted, you want DVD Image - the DDP Image is the one that traditionally needed tape hardward. That is NOT what you want.

                             

                            Here is help:

                             

                            http://helpx.adobe.com/encore/using/building-finished-project.html

                             

                            You are seeing this in CS6:

                            EN Build CS6 Panel.jpg

                            Note that the term is "build" for all options, no longer burn.

                             

                            If the build button is greyed out, you need to specify a folder.