4 Replies Latest reply on Mar 27, 2013 6:38 AM by CanonHG10

    PrE 7 very slow and crashes


      Hi guys,


      I'm getting a bit frustrated with PrE 7 running incredibly slow on my desktop and occasionally crashing. I'm hoping you might be able to suggest a fix or point me in the right direction rather than me just giving up and not using it for the next 12 months which usually happens.


      Firsty, my desktop specs:

      Intel i7 920 @ 2.67 GHz

      12GB RAM

      OS Windows 7 Home Premium 64 bit

      Video driver = nvidia geforce 9600 gt

      Hard drives: C drive with OS and PrE 7 on it, 200GB with 92 GB free

      Working hard drive: 1.5TB with 890GB free


      The video files I am trying to work with are AVCHD files sourced from a digital camera Panasonic FT2. The Panasonic FT2 video file properties state that they are 1280 x 720 @ 50 fps and 48 kHz audio (I assume this is PAL?)


      My project settings in PrE7 that I chose were PAL DV Standard 48 kHz which is setup for 720v @ 25fps. I have tried many other settings but at least this one seems to work but very slowly.


      My problem is that no matter what I do PrE7 runs very slowly. Whether that is adding additional videos to the timeline or trimming a video or saving the file or any other basic function PrE7 just seems to hang for many minutes and doesn't allow me to do any work.


      I have disabled my McAfeee virus software in case this is impacting. I have the default preferences set to "scale to frame size".


      Even when I play the video on the time timeline or sceneline the video sound plays but the video usually doesn't play or keep up.


      Any help to point me in the right direction would be appreciated please.


      thanks in advance.

        • 1. Re: PrE 7 very slow and crashes
          Steve Grisetti Adobe Community Professional

          That particularly still camera shoots video in the MJPEG codec, a codec that version 7 does not work with well. This is further complicated by the fact that, at certain settings, your camera shoots in 60p, a format version 7 does not support at all.


          It's possible your computer can work with this video -- but it's going to be an iffy proposition. You'll need to render often. (In Timeline mode, press Enter to render whenever you see red lines above your clips.) And even then you may not get good results and it may tax the program heavily.


          MJPEG video is best edited with iMovie and Windows MovieMaker. Premiere Elements 7 is best with standard camcorder video, like miniDV, HDV and AVCHD.

          • 2. Re: PrE 7 very slow and crashes
            CanonHG10 Level 1

            Thanks Mark.


            That explains a lot then. Will give it a crack based on your comments but understand now that I may be expecting too much of the software.

            • 3. Re: PrE 7 very slow and crashes
              the_wine_snob Level 9



              One additional consideration: PrE 7 is a 32-bit program, so it cannot take advantage of your 64-bit OS, and your extra RAM - it was just written at a time, when most OS's were 32-bit.


              Your computer is strong enough (especially if some of the "other" programs and processes are shut down, like your anti-virus software). It should be able to handle most material easily, but you do have one bottleneck - PrE 7.


              This might be a good situation, where you consider upgrading to PrE 11. Note: PrE 11 has some changes that you might find great, or maybe not so great. Steve Grisetti has done several articles on the changes in PrE 11, and I would recommend reading those, plus some other reviews, to see if you like those changes, or not. Also, I would do a trial of PrE 11, and take it for a 30-day "test drive."


              I had to upgrade, as so many people are on PrE 11, and to help them, I needed to be seeing what they were seeing. Still, and some months later, I am still "feeling my way around" the program. At this point in time, I probably feel more comfortable with older versions, but am learning how things are done now. [As a personal aside, I liked the "feel" of PrE 3, as it was closer to the feel of PrPro, my main NLE program.]


              For MJPEG, take a look at this article, as it might have a useful tip, or two: http://forums.adobe.com/message/4079377#4079377 MJPEG is a very old CODEC, but gained new life when Nikon, and a few other camera mfgrs. breathed new life into it, by doing some major tweaks. There is nothing really wrong with it, but one is best served to have the exact version, from their camera mfgr. installed, to smooth things out. While there are some good generic MJPEG CODEC's, with the camera mfgrs' tweaks, things just go more smoothly, if they have the exact version installed. Also, MJPEG does take some extra processing horsepower (not nearly so much as H.264), it will always likely lag a bit, compared to something "plain vanilla," such as DV-AVI. Still, you HAVE the horsepower (though it is a tad hamstrung by PrE 7), so should not really notice that. I see it on my older laptop, with a 32-bit OS, and far less hp, than you have.


              Good luck,




              PS - if you have not updated your nVidia driver, I would do that too. Though you did not indicate any GUI issues, having the latest driver might also speed up screen re-draws, thumbnail generation, and some other functions, that could by typified as "slow downs."

              • 4. Re: PrE 7 very slow and crashes
                CanonHG10 Level 1

                Thanks Bill for your reply.

                Yes, the nVidia drive has been updated just this week to make sure that is the latest version.

                I will take a look at your link and also consider giving PrE11 a trial as well.

                thanks again.