Which camera is it exactly.
Cant be mp4 and videotaped the sametime.
I have a Canon Vixia HFS100, which saves AVCHD files to an SD card... exactly what model is your camera?
If you are copying from an SD card to your hard drive, read these two links
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
It's a Canon Vixia HFM50. All files are already on my hard drive and an external hardrive. I have successfuly imported and edited dozens of files with the same format in Premiere Pro CS6. This is the first time that it's having trouble reading the audio. Basically, it will play the clips in question for a few seconds, and then the audio quits and I get the conforming error sign.
So, you are saying clips from the HFM50 have worked in Premiere Pro before? Or were they from another camcorder?
Yes, they always worked before. I have edited several hours' worth of clips filmed with the same camera. This is the only time that I have encountered this problem with faulty audio. Each faulty clip has an error sign that reads: "An unspecified error occured while performing a conform action on the following file..."
I have noticed that several others have posted discussions referring to similar issues with audio not working.
Unfortunately, this didn't help.
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It looks like I've fixed the problem by converting the files to .mov files, using a free video converter from Wondershare. Apparently, others have had problems importing mp4 files -- though this is the first time that I've encountered such issues with the audio. Here's the link to the article and software download info: http://www.wondershare.com/mpeg/mp4-adobe-premiere.html. Hopefully, this will be helpful to other people who run into the same issue.
I know this is an old thread, but this may still help someone having problems importing .mov files into Premiere Pro CS6 (or earlier versions) in Windows 7/8. This doesn't seem to work on a Mac.
- Go to control panel
- Appearance and personalization
- Folder options
- View tab
- Un-check Hide extensions for known file types
- Hit OK
- Find your FILE.mov file and rename it to FILE.mpg
Try importing the newly renamed .mpg file to Premiere and it should work. PP CS6 kept crashing for me, but once I renamed the file, it imported perfectly. Hope this helps.