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1. Re: photoshop and indesign crash when open together. why?
Curt Y Mar 25, 2013 5:01 PM (in response to ChrisStarMarketing)What PS version. How much ram? What percent allocated to PS? Should be 50-60%.
Open Event Log in OS to see crash report. Suspect you do not have enough resources to run multiple programs.
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2. Re: photoshop and indesign crash when open together. why?
the_wine_snob Mar 25, 2013 5:42 PM (in response to ChrisStarMarketing)I often have PS, AI InD and maybe even Word, or WordPerfect open on my XP-Pro SP3 computer w/ 4GB RAM. Now, I have a very large Windows Virtual Memory Page File (10GB), and my PS Scratch Disks are set to two almost empty 1TB HDD's.
I do similar with Adobe Premiere Pro, Encore, Photoshop, Illustrator and also Word, or WordPerfect, and have never had one crash, even if I also open Adobe After Effects.
My guess is that you are having a resources issue, and the answers to Curt's questions might well hold the clue.
Good luck,
Hunt
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3. Re: photoshop and indesign crash when open together. why?
Mylenium Mar 25, 2013 10:42 PM (in response to ChrisStarMarketing)Your system info is far too vague. Provide exact one as well as crash info.
Working with your Operating System’s Tools
As the otehrs suggested already, you may be simply running out of resources on a rather weak system, but we cannot know for certain...
Mylenium
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4. Re: photoshop and indesign crash when open together. why?
ChrisStarMarketing Mar 26, 2013 10:48 AM (in response to Mylenium)thank you all for the responses.
we are talking about photoshop and indesign cs5
computer has 2GB of ram (it's maxed out)
70% is allocated to photoshop
the computer is an older machine that just recently got a hard drive update to 1TB with a new graphics card as well. before the updating of the software through adobe's software manager (i can't recall what it's called right now), they were running fine. i was able to have both of them open at the same time. were the updates that drastic that now i can't have both open? would a reinstall help or is this really a case of not enough resources?
the crash report says nothing about resources....it's just the general windows error: "photoshop (or indesign) encountered a problem and had to close. we're sorry for the inconvenience."
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5. Re: photoshop and indesign crash when open together. why?
Curt Y Mar 26, 2013 11:18 AM (in response to ChrisStarMarketing)Two gigs of ram is really marginal for todays software. With 70% of resources to PS you are probably starving computer to do anything else.
Time to save for a new computer. XP days are over and a 8gig of RAM is now recommended. Probably CS7 will not support XP.
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6. Re: photoshop and indesign crash when open together. why?
sunruben Apr 10, 2013 9:52 AM (in response to ChrisStarMarketing)I'm not confident it's entirely a resource issue.
I'm encountering the same problem.
Previously I did not have fireworks installed. Installed today, and immediately there are some sorts of conflicts that cause InDesign's CPU utilization to spike and hang.
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7. Re: photoshop and indesign crash when open together. why?
sunruben Apr 10, 2013 9:53 AM (in response to sunruben)I'm running Win8 on 8 GB ram.