You are on Windows 7 or Windows 8. You don't have the permissions to change the files in that location with your current user account. You may want to try creating a new account with admin priveleges and then see if it works. If it does then your profile is hosed. If not then you might want to reinstall Acrobat.
From your current account, try seeing if you can access the items in the folder. If not, you might check the permissions and possibly change the permissions for that folder.
Hi Sabian, I work on a Windows 7 notebook.
Hi Bill, I can access these files, but I don't have the permission to change their properties (read-only, hidden). Actually my PC belongs to a domain. I don't know if that helps.
Try opening the files in either Distiller or the Adobe PDF Printer and then Save them as a custom setting. The new files get saved to your user profile. ( C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe PDF\Settings ) You don't have to change them at all except for the name. Then you should be able to access all of the regular settings. That item taken care of it appears that whoever administers your domain did not set the folder permissions correctly. You and others probably have the same problem on the domain.
I cannot open the files. I get error.
Try launching Adobe Distiller.
Do you see Job options in Adobe Distiller?
If not, please check if you see parser failure message in Adobe Distiller.
"Adobe PDF Settings file read error in Standard joboptions:general parser failure."
This is what I see:
Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in High Quality Print.joboptions:
general parser failureAdobe PDF Settings file read error in PDFA1b 2005 CMYK.joboptions:
general parser failureAdobe PDF Settings file read error in PDFA1b 2005 RGB.joboptions:
general parser failureAdobe PDF Settings file read error in Press Quality.joboptions:
general parser failureAdobe PDF Settings file read error in Smallest File Size.joboptions:
general parser failureAdobe PDF Settings file read error in Standard.joboptions:
general parser failure
Anything from this?
Please try the following steps
1. Open Control Panel/"Regional and Language Settings" dialog on XP and Windows 7
2. Click the "Customize" button on "Regional Options" tab
3. Choose decimal as "Decimal Symbol". Press OK, Apply
4. Launch Distiller
Thanks! The problem is solved! Great thanks!!!!
So, simple but so hard to know...
Thank you for the suggestion, it does solve that problem with Acrobat!
But now a new problem is introduced: whenever I use a real number, I get the number with a decimal point instead of the decimal comma.
In my region, we use the comma and not the point.
Can you please help me to solve this problem?
What do you with people that works in European currency and the decimal point is ',' a comma and not a point.
Tried the above mentioned solution. After launching Acrobat, (and closing it if you feel like it), you should be able to return to your preferred regional options. Just use an English region profile (e.g. UK/US which uses . for ,) when launching distiller.
I reset my regional options, did a reboot, and tested the pdf printer. (I too am on a domain pc, so I just wanted to make sure my settings wasn't overwritten by some default user profile resetting) It all seems to be working fine, job options are now editable.
what do you do with the resto of the world? where decimal is ","