1 Reply Latest reply on Mar 26, 2013 7:58 AM by John T Smith

    BSOD video driver crashing in PPro ONLY

    jdhughen Level 1

      I'm getting a BSOD crash everytime I create a new seq or try to change seq settings. It has something to do with the seq setting dialog box. I can select any settings but as soon as I click OK, pow BSOD. minidumps point to the nvidia driver (nvlddmkm.sys). I'm using dell m6400, win 7 pro (fully updated), quadro 3700m (1 gig), 12gig mem, CS5.5  PPro 5.5.2 - Master collection (fully updated).  I'm mostly the AE and 3dmax person in our shop and not a PPro regular but we use PPro as our main editor. I have a project I need to do some stuff on in PPro and can't setup a SEQ cause it keeps crashing. I'm not having any issues like this with any of the other adobe software or any other software I'm using and I haven't had this problem in the past with PPro so I assume that there is a problem between PPro 5.5.2 the newer video drivers I'm now using (nvidia 310.90). 

       

      Any Ideas, suggestions?  I've tried just about everything I can think of. I thought about rolling the drivers back to CS5.5 era drivers (I guess around 285.xx ? ) but I really need the newer drivers for some features in the lastest 3Dmax/directX. Anyone else here had problems with PPro 5.5.2 and nvidia 310.xx?

       

      Thanks

       

      Joel